Privacy and Security
Last Update 11/14/2012
SebastionScotts / SebastionScotts Direct
Our Commitment to Your
Privacy:
Your privacy is important to us. To better protect
your privacy the following notice explains the information we collect, how it is
used, how it is safeguarded, and how to contact us if you have any
concerns.
- What information
do we collect?
We only collect information that you submit. You submit
information to us on three occasions:
1. When you create an account, you
are prompted for your address and other personal information.
2. When you
update the information in your account, the information we have about you is
updated.
3. When you complete an order, you are prompted for your credit
card information. An order cannot be completed without a valid credit card. This
is the only time you will be asked to provide your credit card. You will be
prompted for this information during the
purchasing processes.
This site, in itself, does not set cookies, or collect personal information from visitors.
Like almost all web servers we do record the IP address from which your page requests originate, for performance analysis and reporting, and for anti-abuse technologies. We will hand those over to authorities were required by law to do so. We won't share them with other third parties, and will take reasonable steps from them becoming public.
Our carefully selected advertising partners use industry standard performance
analysis, targeting techniques, and anti-fraud strategies. Which is to say, we
don't really know what they do, but it probably involves the setting and
tracking of cookies. If this bothers you, run AdBlock, disable JavaScript,
disable cookies, and go through an anonymizing proxy.
We will never ask you for your credit card
information via e-mail.
If you receive an email requesting this information, do
not respond with your information. You only have to submit this information through our secure servers at the time you make a purchase. If
you are skeptical about a request for information, do not submit it until you
are certain of its purpose. You may contact customer service
for further information.
- How do we use the information we
collect?
Your information is solely and exclusively used to complete and
ship your order, to contact you to resolve or advise of any concerns with the
order, and to contact you via e-mail if we need to ensure that your order was
handled properly.
Your information is never sold or
shared.
- Who has access to the information we
collect?
Only those people who need to see your information to
fulfill your order have access to your information, and do not have
access to your credit card information. Your credit card information can only be
viewed in a situation of a charge dispute or investigation prompted by yourself,
and only by individuals in a trusted supervisory or management capacity. Namely
your credit card provider and our merchant services.
- Do we share the information we
collect?
SebastionScotts does not, under any circumstances, share, sell, or
otherwise make available any information about yourself, your location, your
purchase, your purchasing habits or purchasing history, your e-mail address,
your credit card, or any other information collected during your business
transaction with us to any third party, with the exclusion of information
required to complete your order with our warehouse(s), which is limited to your
shipping address.
- Is the information we collect secure? How do I know my credit
card information is secure?
NOTE TO SHOPPERS AND MERCHANTS:
Our privacy policy has legal implications as well as implications for our business. Please contact us if you would like to have more information on this subject.
The terms and details of this privacy policy may be revised at any time.
